Effective Date: 05/05/2026
Company: Nowa Experiences
Location: Spain
These Terms & Conditions govern the use of Nowa Experiences’ services, including the booking and participation in our travel experiences. By booking with us, you agree to these terms.
Nowa Experiences offers boutique, small-group travel experiences focused on cultural immersion and physical activities such as trekking, hiking, yoga, and surfing.
We act as organisers of experiences in collaboration with local partners.
A booking is confirmed upon receipt of a deposit or full payment.
Full payment must be completed before the trip start date, as specified at the time of booking.
Prices are listed in euros and may be subject to change prior to confirmation.
Cancellations must be submitted in writing via email.
Refunds depend on the timing of the cancellation:
More than 60 days: full refund minus the deposit
Between 30 and 60 days: partial refund
Less than 30 days: no refund will be issued
We reserve the right to cancel a trip due to:
Insufficient number of participants
Safety concerns
Unforeseen circumstances
In such cases, you will receive a full refund or the option to reschedule the trip.
You are responsible for ensuring that you have a valid passport, visas, and any other required travel documents.
You must comply with the local laws and regulations of the destination country.
Travel insurance is REQUIRED. This must be arranged by the customer or, alternatively, may be organised by Nowa Experiences on behalf of the customer for an additional fee.
Our experiences may involve physical activity. By booking, you confirm that:
You are in suitable physical condition (there is always the option to skip any specific activity)
You will disclose any relevant medical conditions
You accept the inherent risks associated with these activities
Nowa Experiences shall not be liable for:
Personal injury, loss, or damage to property
Actions of third-party providers (for example, guides or accommodation providers)
Flight delays or cancellations
Force majeure events (for example, natural disasters or political unrest)
We may modify itineraries due to:
Weather conditions
Safety concerns
Operational requirements
We will always aim to provide an equivalent experience.
Participants are expected to:
Respect local cultures and communities
Follow safety instructions
Behave responsibly within the group
We reserve the right to remove participants who disrupt the experience, without refund.
All content (website, itineraries, branding) is the property of Nowa Experiences and may not be used without permission.
Your personal data will be handled in accordance with our Privacy Policy.
These Terms are governed by the laws of Spain. Any disputes shall be subject to Spanish jurisdiction.
Effective Date: 05/05/2026
Company: Nowa Experiences
Location: Spain
Nowa Experiences is committed to protecting and respecting your privacy in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable Spanish data protection laws.
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you interact with us, including when you visit our website, contact us, or book travel experiences.
The data controller responsible for your personal data is:
Nowa Experiences
Calle Bahia Blanca 32, Vinaros, Castellon, Spain
Email: Nowaexperiences@gmail.com
We may collect and process the following categories of personal data:
We process your personal data for the following purposes:
We rely on the following legal bases under GDPR:
We may share your personal data with:
All third parties are required to respect the security of your personal data and process it in accordance with the law.
As part of our services, your personal data may be transferred outside the European Economic Area (EEA).
When we do so, we ensure appropriate safeguards are in place, such as:
We retain your personal data only as long as necessary:
Under GDPR, you have the right to:
To exercise your rights, contact us at: Nowaexperiences@gmail.com
You also have the right to lodge a complaint with the Spanish Data Protection Authority (AEPD).
We implement appropriate technical and organisational measures to protect your personal data, including secure storage, encryption where appropriate, and restricted access.
Our website may use cookies and similar technologies to enhance user experience and analyse traffic. You can manage your cookie preferences through your browser settings.
A separate Cookie Policy may provide more details.
Our website may include links to third-party websites. We are not responsible for their privacy practices.
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Email: Nowaexperiences@gmail.com
Effective Date: 05/05/2026
This Cookie Policy explains how Nowa Experiences uses cookies and similar technologies on our website in accordance with GDPR and the ePrivacy Directive.
Cookies are small text files stored on your device when you visit a website. They help improve functionality, analyse usage, and personalise your experience.
These cookies are necessary for the website to function properly. They cannot be disabled.
These cookies help us understand how visitors use our website (e.g., pages visited, time spent).
Examples may include tools like Google Analytics.
Used to deliver relevant advertisements and track engagement with our marketing campaigns (only used with your consent).
We use cookies based on:
Consent (for non-essential cookies)
Legitimate interest (for essential cookies)
You will be asked to accept or reject non-essential cookies when you visit our website.
You can control cookies through:
Your browser settings
Our cookie consent banner
You can delete or block cookies at any time.
Some cookies may be placed by third-party services, such as:
Analytics providers
Payment processors
Embedded content (e.g., videos)
We do not control these cookies.
Some cookie providers may process data outside the European Economic Area (EEA). In such cases, appropriate safeguards are applied.
We may update this Cookie Policy from time to time. Changes will be posted on this page.
Copyright 2026 Nowa Experiences. All rights reserved.